Where there are people, there are conflicts. It’s impossible to avoid them. But we can get better at identifying them early on, understanding what’s happening, and having the necessary conversations.
In our two-day training course, we take a hands-on approach to conflict management. You’ll gain knowledge and practical tools, as well as the opportunity to practice handling situations that may arise in your own workplace.
Conflict management is part of leadership. It is part of every relationship. Researcher Thomas Jordan describes conflict as follows:
“A conflict arises when one or more parties have desires that they are unwilling to give up and feel that someone else is preventing them from fulfilling those desires.”
Conflicts take time, energy, and money. When we talk about Profitable Leadership, the ability to identify conflicts early on is therefore a key component. The sooner we recognize what’s happening, the better our chances of doing something about it.
In this training program, we focus on preventive conflict management, how organizational structures can reduce the risk of unhealthy conflicts, and how workplace culture affects people, collaboration, and profitability.
The training takes place over two days and is tailored to the organization’s needs and the situations participants encounter in their work. We draw on research and proven models, but place great emphasis on giving participants the opportunity to engage in hands-on activities and apply what they’ve learned in their own daily work.
The course can be taught in Swedish or English.
If you have any questions or would like to learn more about our programs, please don't hesitate to contact us.