Privacy Policy

At Global Leadership, we care about you, and in this privacy policy, we describe how we handle your personal information so that you can feel safe and secure. This policy applies whenever you use our services or are in contact with us in any way.

Last updated April 26, 2019

How We Process Your Personal Information

1.1 What is personal information, and what does the processing of personal information entail?

Personal data is information that can directly or indirectly identify a living natural person. Examples of personal data include names, addresses, phone numbers, and email addresses, but information such as IP addresses or user activity—when combined with other data used to link it to you—also constitutes personal data. The processing of personal data encompasses all handling of personal data, such as collection, transmission, analysis, recording, and storage.

1.2 Who is responsible for your personal data?

Global Leadership, corporate registration number 559057-6442, located at Mässans gata 10, is responsible for the processing of your personal data unless otherwise specified, and is responsible for ensuring that this data is processed in a lawful and proper manner.

1.3 How does Global Leadership gain access to your personal information?

  • When you fill out the contact form at www.globalleadership.com
  • When you send questions to customer service via info@globalleadership.com
  • When you sign up for courses, leadership training programs, group coaching, and private coaching.
  • When you fill out personality test questionnaires.

1.4 What categories of personal data do we process?

Global Leadership processes the information you provide, such as your name, phone number, email address, mailing address, any questionnaires from training programs, personality tests, payment information, and/or other information you have provided to us or that is necessary for us to fulfill our obligations to you.

1.5 Why does Global Leadership process information about you?

  • To fulfill our obligations to you as a customer
  • To provide excellent service and efficient, seamless solutions
  • To conduct customer surveys in order to improve your experience
  • To handle and manage your inquiries to our customer service team
  • To process all information you provide via the contact form on our website or via email.

1.6 When is Global Leadership permitted to process your personal information?

Global Leadership has the right to process the personal data necessary to fulfill our obligations to you. We may also need to process your personal data due to requirements under other laws and/or regulations. In certain cases, we may need your consent for marketing purposes. In such cases, you will always receive clear and unambiguous information about what you are consenting to.

1.7 Who has access to your personal information?

Your personal information is used by authorized personnel at Global Leadership and, in some cases, by our third-party websites where personality tests are conducted. We will not disclose this information unless we are required to do so by law or regulation, or to protect our rights or the rights of third parties.

1.8 Transfer to Third Countries

The transfer of personal data to third countries means that personal data processed in an EU/EEA country is transferred to a country outside the EU/EEA. Global Leadership always strives to transfer your personal data only to EU/EEA countries.

If we are likely to need to transfer your personal data to a country outside the EU in order to fulfill our obligations to you, or if this was explicitly stated when you provided your personal data to us, we will always ensure that the country in question has what the EU and the European Commission consider to be an “adequate level of protection.”

1.9 How long do we retain your personal information?

Global Leadership never retains your personal data for longer than is necessary to fulfill the original purpose for which the data was collected. The length of time Global Leadership retains your personal data is in accordance with the regulations that apply to us. We use our own judgment when deciding when to delete documents containing your personal data.

1.10 How do we protect your personal information?

Global Leadership protects your privacy. That is why we are constantly working to implement all appropriate technical and organizational measures required in each individual case to protect your personal data and to ensure that it is processed in accordance with applicable laws.

1.11 What rights do you have as a registered user?

In short, this means that as a registered individual, you have the right to receive information about how your personal data is processed and to control your own data.

Below is a description of each right:
The right of access: At Global Leadership, we are always open and transparent about how we process your personal data. If you would like to know what personal data we process about you specifically, please send a written request to info@globalleadership.com.

It is important that we ensure we disclose the information to the correct person; therefore, your request must be in writing, signed by you, and include your name and personal information.

1.12 When is this privacy policy updated?

This privacy policy is updated on an ongoing basis.

1.13 Who can I contact if I have questions?

You can contact customer service at info@globalleadership.com.

This Privacy Policy is effective as of April 26, 2019, and supersedes all previous versions of the Privacy Policy.

Visiting address: 7th floor, Mässans gata 10, Gothenburg, or call us at 031-83 69 00.

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